How do I configure and manage Quest settings?
Quest settings explained
When you create or edit a Quest, you'll see a handful of settings that control how it behaves. Here's what each one does.
| Setting | What it does |
| Title & description | What your team sees on the Quest's page. Description is optional but recommended — it's the difference between “Learn Something New” and someone actually understanding what counts. |
| Image | Optional. Adds a visual to the Quest's page and card. |
| Submission instructions | The prompt someone sees when submitting a completion (for example, “What book did you read?”). If you leave this blank, HeyTaco shows generic instructions instead. |
| Ask for proof | If turned on, the person submitting has to provide text evidence of completion before it can be approved. |
| Reward | How many tacos the Quest is worth. You can set a fixed amount, let the approver choose an amount at review time, or set it to zero if the Quest is just for recognition, not tacos. |
| Submission type | Whether people can self-submit, nominate a teammate, or both. |
| Approval required | If on, an admin has to approve a submission before tacos are awarded. If off, submissions are auto-approved the moment they're made. |
| Show completions publicly | If on, a completion feed and mini leaderboard appear on the Quest's page for everyone to see. If off, completions stay private. |
| Allow comments | If on, people can add a public comment along with their submission, which shows up in the completion feed. Only available if completions are shown publicly. |
| Limit per user | How many times one person can complete this Quest. Leave blank for unlimited. If set to exactly 1, the leaderboard won't show — there's not much to rank with a one-time Quest. |
| Limit per team | How many times the Quest can be completed across your whole team. Useful for “first 10 people to ___” style Quests. |
| Cooldown | The window in which one person can only complete this Quest once — weekly, monthly, quarterly. Good for Quests you want to feel like a recurring habit rather than a one-off. |
How completion and approval works
When someone submits a Quest completion (or nominates a teammate), it shows up under Admin → Quests as pending. From there, you can see who submitted it, who'll receive the tacos, any proof provided, and any public comment.
You can approve or deny the submission, with an optional note that gets sent to the person by DM. If approval isn't required for that Quest, submissions are approved automatically the moment they're made.
Anyone can see their own submission history under Profile → Quest Submissions — approved, denied, and pending. Nominations they've made for others show up there too, but nominations made about them don't (that's meant to stay a surprise until it lands).
How limits work differently for nominations vs. self-submissions
A couple of things behave differently depending on whether a completion is a self-submission or a nomination:
- A pending self-submission counts against that person's user, team, and cooldown limits right away — this stops someone from submitting the same one-time Quest ten times while waiting on approval.
- A nomination only counts against the team limit, not the recipient's personal limit or cooldown, until it's approved. That's intentional — nominations are meant to be a surprise, so they shouldn't silently block someone from also self-submitting the same Quest.
Frequently Asked Questions (FAQ)
| Question | Answer |
| Can I require proof for some Quests but not others? | Yes — “Ask for proof” is a per-Quest setting, so you can require it for some and skip it for others. |
| What if I don't want to review every submission? | Turn off “Approval required” for that Quest. Submissions will be approved automatically as soon as they're made. |
| Can a Quest have no taco reward at all? | Yes — set the reward to zero if you want a Quest that's purely about recognition, with no tacos attached. |
| Why did the leaderboard disappear from one of my Quests? | If a Quest's per-user limit is set to exactly 1, the leaderboard is hidden automatically, regardless of your “Show completions publicly” setting — a one-time Quest doesn't have much to rank. |
| Does a denied submission count against someone's limit? | No — each submission is its own record. If one is denied, the person is free to submit again without it counting against their limit. |
| Is Quest completion via API or webhook available to everyone? | It's available on Deluxe and above. Classic accounts can create and manage Quests, but completions must come through self-submission or nomination rather than API/webhook. |