How do I migrate taco data between platforms?
If you're moving from Slack to Microsoft Teams or vice versa, we can migrate your taco data for you. We can transfer all taco balances — given, received, and redeemable — as well as the rewards in your Taco Shop. Taco message history cannot be migrated.
To get started, work through these steps and then reach out:
- Download your taco data from your current platform before migrating. You can do this from Admin → Analytics.
- Add HeyTaco to your new platform from the HeyTaco website.
- Have everyone start giving tacos on the new platform — a HeyTaco account needs to exist for each person before we can migrate their data. Accounts are created when someone gives or receives their first taco.
- Confirm everyone has an account from Admin → People.
- Contact us and we'll complete the migration within a week.