How do I add instant gift card funding?

Before your team can redeem instant gift cards, your account needs to be funded. Here's how it works.

Adding funds

Go to Admin → Gift Cards and click "Add Funds." Enter the amount you want to add. The charge will be applied to the credit card on file for your HeyTaco subscription. Funds appear in your Available Balance immediately after payment.

All funding and gift card charges are processed in USD, regardless of the currency of the gift card being redeemed. The exchange rate is set by HeyTaco's gift card provider at the time of redemption.

Viewing funding history

From Admin → Gift Cards you can also view your full funding history and download invoices and receipts for bookkeeping purposes.

Running out of funds

If your Available Balance reaches $0, your team will not be able to redeem gift cards until more funds are added. You will never incur a negative balance.

To avoid running out unexpectedly, set a Low Balance Alert in your user settings. HeyTaco will email you when your available balance falls below the threshold you set.

Refunds

If you decide to stop using instant gift cards, any unused Available Balance can be refunded. Contact us to request a refund.