What do you want from your employees–more work? Better work? For more of them to go the extra mile?
Maybe you understand that a lot of that hinges on their happiness. So you strategize ways to boost job satisfaction scores and overall well-being.
Decades of research point to one key to achieving all of this: gratitude. Workplace gratitude is linked to higher productivity, engagement, and lower stress. It also encourages that elite set of qualities known as organizational citizenship behaviors.
Keep reading for the latest on creating a culture of gratitude. We'll share broader strategies and tactics to make recognition stick.
How to create a culture of gratitude at work
If you ask anyone at a company how to show gratitude at work, the first thing they'll come up with is something like, "Saying thank you more often."
That's great! The small stuff matters, and we'll have plenty more of that to share down the line. But it requires a strong foundation of principles, or ground rules.
Weave it into everyday operations.
Employees need gestures and expressions of gratitude frequently, not just at performance reviews. Timeliness and consistency make gratitude part of the culture. It takes effort at first, but it gradually takes on a beautiful life of its own.
Leaders model the behavior.
Lack of leadership buy-in is like a bucket of water on any smoking-hot strategy you hope to launch. As you integrate the practices shared here today, ensure their participation. It doesn't fall entirely on them, but when employees feel valued by leadership, they become more loyal to the company.
Build rituals as a community.
Co-creating rituals helps build cohesive teams where gratitude is easier to feel and express. You can even ritualize gratitude itself by setting aside time each week to share what everyone is grateful for. HeyTaco makes this so fun and informal that employees can't help but engage. Companies that use our platform give thanks by showering one another with tacos in the team chat.
Encourage peer-to-peer appreciation
The taco shower above is an example of peer-to-peer gratitude. After all, what kind of culture is strictly top-down? People don't enjoy a culture of employee appreciation or gratitude if they don't exchange it with the people sitting next to them.
Ready to make appreciation an everyday habit?
Try HeyTaco free for 30 days. No credit card required.
Try HeyTaco freeExpressing gratitude in the workplace: Small actions with big impact
Learning how to express gratitude at work requires more intention than it does outside. We have to inspire and guide employees to build rapport with people they may not know very well. Here's how to show gratitude at work so others notice.
1. Shout it out.
One of the most classic, effective examples of workplace gratitude is the shout-out. Verbal or written, in private or at a meeting. Directly saying you're grateful is a sure bet, as long as you're specific.
The recipient needs to know what they did and why you're grateful. "Thanks for showing me that shortcut; you saved me two hours and spared me four gray hairs," is more gratifying than "Oh! Thank you."
Team leads, managers, and the like usually have fewer chances to express gratitude. Including shout-outs during meetings is the best way to ensure their participation and consistency.
Shout-outs make gratitude go viral at work, keeping morale high. HeyTaco's virtual gratitude platform is designed for this. Even the shiest employees won't shrink away from a gesture of gratitude in a team chat. The same goes for remote and strictly siloed workers.
Attorney Michael Stevens says it's benefited his law firm since they've gone hybrid/remote. "Before we lived on Microsoft Teams, you'd have to physically be in the right place at the right time to witness random acts of gratitude."
2. Make a gratitude wall at work.
Creating a dedicated gratitude area is a popular practice among those most committed to the culture. If you already have an employee wall at work, reserve part of the space for gratitude.
A gratitude wall at work can be physical or digital. Our very own TacoTV broadcasts grateful goings-on.
You can also create a new Slack or Teams channel just for gratitude, as Michael's law firm did. "With our gratitude channel on Teams, you can pipe in good vibes to your day anytime. The channel has the opposite effect of doom scrolling."
If you're keeping it IRL, you can implement a gratitude tree ASAP. Tack a large picture of a bare tree, trunk and branches alone, on the wall.
Over a week or a month, employees can write what they're grateful for on sticky notes and fix them on the tree as leaves. Change it up season by season with sticky notes shaped like fall leaves, spring flowers, or fruit.
3. Introduce a gratitude challenge at work.
When we discuss these topics, "the workplace" can feel homogeneous. But we all recognize that industry, workflows, environments, and other key demographics make every company pretty unique.
It's just a fact–some employees will think gratitude initiatives are a waste of time. If stoking the spirit of giving is slow going at your company, throw them a challenge.
To create a gratitude challenge at work, first decide how long it'll be. If the company is chock-full of curmudgeons, start them at five days. Every day, in the team chat, during meetings, or at any other designated time, give them a prompt to spark a little gratitude. Some to start:
- Who in a different department would you send gratitude to?
- What is the one thing about your role that you're most grateful for?
- Which company values are you most grateful for?
HeyTaco also has features for the gratitude-resistant: leaderboards. We've gamified recognition so that anyone can take up the challenge. People who give and receive tacos can climb levels and unlock rewards.
But chances are, you won't need to bribe them into a culture of gratitude. Laura, Director of People Operations at a software company, initially faced skepticism. "Once the naysayers got a taco, they couldn't help themselves. It feels good to be recognized!"
Catherine, a manager at an e-commerce agency, didn't realize how important HeyTaco's leaderboards had become to her crew until she forgot to send out the score one week. "People were messaging me, asking if the tacos were still a thing! They were worried I had taken it away."
The main takeaway is that, deep down, everyone likes gratitude, loud and proud. They just need more ways and chances to express it, so they can find what clicks with them.
4. Gratitude quotes that actually work at work.
A culture of gratitude is a collection of small gestures and tiny habits that come together to form a supportive environment.
Add even more detail to recognition by tacking a quote onto your tacos. Bonus points if your message has a hashtag-able word that reflects the company's core values. You can also add one to your email signature as an everyday reminder to recipients that gratitude underpins everything you do.
Here are some gratitude quotes for work to try:
"Feeling gratitude and not expressing it is like wrapping a present and not giving it." –William Arthur Ward
"Silent gratitude isn't very much to anyone." –Gertrude Stein
"Because none of us is as smart as all of us." –Ken Blanchard
"You're so annoying! All you do is help, help, help. Aren't you tired of being dependable?" –Unknown
"This is a wonderful day. I've never seen this one before." –Maya Angelou
"What if, today, we were grateful for everything?" –Charlie Brown
"I'm not the smartest fellow in the world, but I sure can pick smart colleagues." –Franklin D. Roosevelt
5. Use tools that make gratitude easy.
Putting in extra effort to be grateful is wonderful and sometimes necessary. But when it's near-effortless, we see and experience more of it. To make gratitude, and recognition in general, a habit, not a chore, employees need tools that help them do it without interrupting their work.
HeyTaco is far from the only tool you can choose. Still, it's the one we're most familiar with. 🤩 It integrates seamlessly into Teams and Slack chats, so employees can share virtual tacos anytime they witness or benefit from positive behavior.
Why does a 🌮work so well? It's not just that it's easy to do. As we explain in our guide to a thriving Taco Economy:
- It's fun. We all enjoy food together. Emojis are a modern, informal way we already communicate.
- It feels good. Giving or receiving recognition gives us a little lift, which boosts engagement and workplace positivity.
- It's genuine. You don't have unlimited tacos. If you only have five tacos, you'll save them for the most deserving occasions. When you give a taco, you mean it!
Ready to make appreciation an everyday habit?
Try HeyTaco free for 30 days. No credit card required.
Try HeyTaco freeGratitude at work isn't a perk. It's a daily practice.
You don't offer gratitude in the workplace like you would commuter benefits or catered lunches. It's not a reward. Instead, gratitude is a key ingredient in creating an environment where everyone feels their work matters.
Gratitude is a positive emotion that comes naturally to everyone. We just have to make way for more of it. Start small with tiny tacos, free for 30 days.
Creating a culture of gratitude at work: FAQ
How do you start a culture of gratitude with cynical employees?
Disarm cynics and skeptics and secure their participation with three qualities: easy, optional, and small. HeyTaco specializes in this, but you can apply it to many methods. It also helps to avoid over-mentioning words like "gratitude" and "appreciation" and stick to "shout-outs."
How do you keep workplace gratitude from feeling forced or transactional?
Being specific in your expressions of thanks adds sincerity and makes them more believable. Focus on genuine, honest messages instead of a plain "thanks" or even gift-card rewards.
How long does it take to build a culture of gratitude?
You can see small improvements in as little as a week. For measurable results, wait about two months. If participation drops after this point, leadership probably isn't modeling or championing it. Or, you may need new rituals or tools.
What if employees on global teams resist a culture of gratitude?
Employees in other countries may be accustomed to a culture where frequent, open expressions of gratitude are strange or awkward. Sometimes, thanking them in an email or private message may be more appropriate.
However, HeyTaco can handle this. It's a silly little 🌮, not a gooey, overwrought sonnet about how wonderful they are. Add a hashtag that ties it to the core values they're exemplifying, and it's just right.
- Specific enough to be sincere
- Lighthearted enough to avoid getting too touchy-feely
- Low-pressure enough for them to reciprocate
