Customer Stories
Real teams, real results. See how companies like Deputy, Duke University, and Exclaimer build cultures where great work gets seen every day.
Across these 16 teams — spanning remote startups, global enterprises, universities, and professional communities — the pattern is consistent: when peer recognition becomes a daily habit, engagement follows. Duke University saw a 600% increase in recognition messages. Haze Shift hit a record-high satisfaction score with a 30% engagement increase. #paid built a self-sustaining culture for 100+ remote employees with no rewards at all. And Crossrope has been going strong since 2018.
Common questions
What kinds of companies use HeyTaco?
HeyTaco is used by 3,000+ teams of all sizes and industries — from remote startups to global enterprises and universities. Customers include Deputy (workforce management, 5 countries), Duke University (academic medicine), Exclaimer (275+ employees in tech), Bureau of Digital (a professional community of 1,400+ members), and Derrevere Stevens Black & Cozad (a fully remote law firm).
What results do HeyTaco customers typically see?
Documented outcomes across customer stories include a 600% increase in recognition messages (Duke University), a 30% engagement increase (Haze Shift), 90% of team members recognized weekly (Immunefi), 275+ employees giving peer recognition daily (Exclaimer), and 7+ years of sustained daily usage (Crossrope).
Does HeyTaco work for remote and distributed teams?
Yes — many of HeyTaco's most successful customers are fully remote or globally distributed. Deputy spans 5 countries, Derrevere Stevens Black & Cozad is a fully remote law firm, and #paid has run a self-sustaining remote recognition culture for 6+ years with no in-person component.
Do you need rewards to make peer recognition work?
No. Several long-running HeyTaco customers use no rewards at all — #paid has run recognition-only for 6+ years, and Insightly built strong cross-department collaboration without a rewards store. That said, teams with rewards enabled see 80% higher recognition activity and are significantly more likely to sustain the program long-term.
How quickly do teams see results with HeyTaco?
Most teams build a recognition habit within the first few weeks. Immunefi went from no recognition program to 90% of team members being recognized weekly shortly after launch. Small increases in recognition frequency — even just 1% more — correlate with teams being 90% more likely to still be actively using HeyTaco after one year.
Does HeyTaco work for non-tech companies?
Yes. HeyTaco customers include healthcare organizations (Duke University), law firms (Derrevere Stevens Black & Cozad), sales teams (Outbound Sales Pro & Parakeet), data analytics firms (BSC Analytics), and professional communities (Bureau of Digital), in addition to software and technology companies.