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How many customer support teams have you ever heard of boasting a 3% turnover rate?No, we didn’t miss a digit. The average on teams like that is still around 30% or higher. But Diego Lugli of Pirate…
“All people leaders can’t expect to be compensation experts, too,” says Lola Han of Kamsa, the compensation strategy platform.That’s a relief! Still, you have onboarding, promotions, bonuses, and…
You assumed that the first virtual happy hour you ever attended would be your last. We were all surely headed back to the office next week. Or month, or year.There was an expiration date on those…
What’s the difference between a $10k recognition platform and the teammate who starts every standup with, “Great news, we’re still employed!”?It’s that the teammate is more likely to be worth the…
“Culture eats strategy for breakfast.” The famous quote reminds us that all of our plans and programs ultimately collapse without supporting values and habits. The same is true when discussing pure…
You’ve been checking the oven every two minutes to see if dinner’s ready, but you forgot to turn the oven on. This is a lot like attempting to improve engagement with surveys instead of looking at…
Preboarding was paperwork. Now it’s on to the “watch and learn” stage of onboarding, where new hires sit on the sidelines and wait to fit in. They only want to do well at their jobs. The company…
Eight years of data from 5,000+ teams shows why you should celebrate giving, not receiving, and what keeps recognition going.
Old habits die hard, as the saying goes. There are plenty, from pizza parties to afternoon brain dumps, that make going remote-first sound tough. How do we preserve retention, engagement, and…
Globalizing engineering talent can come with a huge coordination tax. Choosing async communication, defining ownership, and improving documentation have helped growing teams pick up the slack.
A practical guide to employee recognition software for small businesses—what to look for, what to avoid, and which tools fit different kinds of teams.
Autonomy, fewer distractions, no commute. Research says this is what makes remote workers more productive. Yet we’re all familiar with various laws and theories that show how problems increase…