Do you like your job? Are you satisfied with it? Some organizations feel this is all they need to retain an employee. However, your satisfaction with something can change quickly. How fast or complete the shift is depends on how connected you are to it.
Take a taco. The first bite was very satisfying, but the second revealed some flavorless, overcooked meat. If you were at a restaurant, you'd make a note to never order this again, if you return at all. If you or a friend made it, you'd see how to improve it going forward, but you could still find something to appreciate in the meantime.
Believe it or not, this is about employee engagement. Today, we're sharpening our understanding and techniques with an updated refresher on employee engagement best practices. Keep reading if greater productivity, higher retention, and a culture that supports it all are on your 2026 workplace wish list.
What is employee engagement?
Employee engagement is best described as an employee's emotional connection to and commitment to their job. However, engagement also describes:
- How intrinsically motivated an employee is to perform
- How the employee views their growth and development in the workplace
- Their alignment with the company's mission, values, and culture
And finally, among these layers, job satisfaction. That's a mutable metric that comes in handy as supporting evidence–not proof–of engagement.
Why does employee engagement matter?
Higher employee engagement doesn't just suggest that your organization is a great place to work. It's another way to measure how successful your company truly is, now and into the future.
Research repeatedly shows that higher engagement is worth pursuing if you want to increase profit and productivity while reducing turnover. Engaged employees miss work less often, perform better in performance reviews, and are more resilient during organizational shakeups.
Engagement benefits by the numbers
A 2024 study examining the connection between engagement and better business outcomes finds that strong engagement is related to a:
- 59% reduction in turnover
- 21% increase in profitability
- 17% boost in productivity
The 3 pillars of employee engagement
A few key features create the right environmental conditions for workplace connection. The best practices we share coming up serve one or more of these engagement essentials.
Recognition and appreciation
Feeling seen and valued is non-negotiable. In fact, nearly every survey or body of research examining engagement points back to recognition and appreciation as the cornerstone.
Hold fast to what you already know about employee recognition. It should be frequent, timely, specific, and true. Peer recognition is real-time positive feedback from coworkers that reduces managerial blind spots and increases authenticity.
Purpose and meaning
Recognition, especially the small, daily stuff, helps reveal strengths. An employee who repeatedly receives recognition for their knowledge on a topic or supportive behavior knows their worth at work. Peer recognition that builds rapport across teams is also meaningful and culture-enriching.
From a top-down perspective, communicating values and showing evidence of impact mentally cements one's purpose. Take a manager who consistently champions autonomy as a core value. If they can show an employee how their independent process design contributed to project success, everyone wins.
Growth and development
If you value someone, you care about what happens to them tomorrow. Employees cannot feel appreciated and valued if their relationship with an employer stagnates. Workplace growth involves both an individual's skills and voice.
Offerings like stretch projects and mentorship are forms of recognition, as well as opportunities for growth and development. Asking for, accepting, and implementing employee feedback shows employees they have the power to drive positive change in the organization. As a result, they'll be more willing to help build a beneficial culture.
Employee engagement and a culture of recognition: A case study
Remote teams struggle to build the connections that characterize strong engagement. Email signature management provider Exclaimer learned this the hard way during the pandemic.
The solution was to create a cultural shift centered around recognition. One department began using HeyTaco as an informal, fun way to increase positive interactions in a virtual setting.
The practice naturally caught on across the company. Exclaimer had to create a separate channel to contain all the gratitude shared daily. New hires noticed this during onboarding. It became the basis of monthly team rituals.
The gratitude channel alone drove higher engagement. It also fostered greater cross-department collaboration, a major achievement for remote teams. Employee feedback improved, confirming the increase in morale and enthusiasm managers observed.
It does not emphasize monetary rewards or physical prizes. When a prize is given, the focus is on its meaning and cultural relevance, not the spending.
10 employee engagement best practices for strong, authentic connections
These 10 practices can take a siloed staff perpetually on the brink of quiet cracking and turn them into teams that move with meaning and purpose.
1. Embed recognition into the culture.
This is always first. You cannot foster engagement without recognition. If you lack a structured program, consider this guide on creating an employee recognition program.
No matter how you do it, these essential elements make recognition part of a company's culture.
- Peer-to-peer recognition. Tools, nominations, charitable initiatives, and celebrations.
- Manager recognition. Shout-outs, 1:1s, milestone recognition, and using tools alongside teams.
- Creating rituals around recognition to make it habitual. Taco Tuesdays, gratitude channels, weekly peer shout-outs.
- Measuring recognition. Weigh the impact and adjust as needed, recognizing those who give as well as receive.
Ready to make appreciation an everyday habit?
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Try HeyTaco free2. Clear, transparent, consistent communication.
Vague instructions and a general sense of "I'm not sure what they want from me" are leading causes of frozen engagement rates. Use plain language and limited jargon to define all role expectations.
Also, town hall-style meetings and Q&A sessions give leadership a sense of where everyone stands.
Review and leverage feedback-loop mechanics, too. Managers can make check-ins part of issue resolution, easily converting critical feedback into an infinite loop of positivity.
3. Empower employees to use their voices.
Environments where you're not invited to speak up, or where you feel nothing you say matters, aren't positive cultures. When feedback isn't just allowed but solicited and valued, those contributions become more relevant and productive.
- Distribute regular surveys and pulse checks. Make sure they don't disrupt workflows or cut into personal time.
- Implement feedback where possible. Give timelines for addressing longer-term issues and explanations for things that cannot be resolved.
- Let employees form committees and resource groups. A culture of support, recognition, and inclusivity ultimately depends on teams being empowered to do so.
- Involve them in decision-making. Set goals and let employees help pave the way. Be open to ideas that improve or streamline processes.
4. Focus on belonging in the workplace.
Ensure rituals and recognition aren't exclusively based on performance. Remote employees will need access to faster, easier-to-execute rituals more frequently.
Recommended reading:
- The full guide to team rituals
- Team building activities for small groups and remote teams
- Targeted team building to improve collaboration
5. Share opportunities for growth.
A lack of opportunity is a moderately insidious retention killer. Employees may not beg for more training or consistently ask about promotions. But if they see it offered elsewhere, it immediately raises a green flag and lures them in.
Promoting from within is far from the only avenue:
- Career development paths
- Voluntary training and skill-building workshops
- Mentorship programs
- Lateral moves and stretch projects
6. Support work-life balance.
You're likely aware that work-life balance now sits atop the list of candidate priorities. Many would even accept less compensation for greater flexibility. Employees want a say in their schedules and clear boundaries around their personal time.
Talk to leadership about offering more flexible work arrangements. Ensure PTO policies are competitive and clear, and encourage employees to use them. Finally, wellness programs, from gym membership reimbursement to mindfulness sessions, show admirable support.
7. Highlight the purpose of their work.
Better communication helps employees understand the "what." Now they need the "why." People are straying further from the idea of busywork and don't want to waste time feeling invisible. Ways to engage employees and weave their idea of success into the organization include:
- Clarifying the company mission. Remind everyone what the shared objective is.
- Individual impact visibility. Data, customer reviews, and other proof points shape how people see their roles.
- Link recognition to values. Features like Taco Tags take a positive behavior and make it even more impactful by aligning it with what the company stands for.
- Offer meaningful work assignments. Leading a project, cracking a problem, or updating a process feels worthwhile and shows you trust someone's ability or expertise.
8. Develop manager skills.
A culture with strong positive peer influence achieves much of what we want. Yet, employees still remember top-down recognition most. Their self-esteem, enthusiasm, and sense of belonging still rely on managerial awareness, participation, and support.
- Train managers on engagement. What it is, how it will be prioritized, and how they should participate.
- Encourage regular check-ins. Employees should interact with their manager at least once a week.
- Hold managers accountable. They carry out many employee engagement best practices. If they agree but don't deliver, they should address it.
9. Track, measure, plan, adjust.
Gumption and optimism may light the way at first. But once the numbers and feedback start rolling in, they'll guide you. Use a combination of qualitative and quantitative data to assess progress. Consider:
- Key engagement metrics
- Setting a regular assessment cadence
- Benchmarking
- Action planning from data
Read more about employee engagement measurement best practices and KPIs.
10. Start small and build from there.
Small, easy wins. In recognition, celebrating small wins feels authentic and fun, not awkward and hard-won. Employees can easily envision getting more small wins. They can sustain it.
The same goes for working on employee engagement. Those quick wins, like a manager adopting weekly shout-outs or a team sending coworker work-anniversary memes, are sustainable.
Test tools and rituals, iterate on what works, and celebrate everything.
Employee engagement tools: What they are and how to choose
Get the tools, test them, and don't forget them; what about peer tools? If this is your first foray into employee engagement best practices, the word "tools" might be a little vague.
Employee engagement tools include software and platforms for recognition, surveys, communication, and more. When you're deciding whether or not to add something to your stack, ask these questions:
- Am I looking to get feedback and insights from this tool?
- Does this tool facilitate or complement recognition in any way?
- Is this easy to operate, or am I having trouble navigating it?
- Does it make sense for remote, hybrid, and in-office employees alike?
- How scalable is this tool, and how might organizational changes impact its use?
🛠️ Meet the team. How is Lattice different from HeyTaco? What does Culture Amp do? We share the basics of nine employee engagement tools to consider.
Quick tips to increase employee engagement on a budget
One of the biggest challenges HR and people leaders face is justifying their efforts in the budget. This is an important point when discussing tools, users, plans, etc. It is also why many of us must comparison shop and focus on scalability. However:
Engagement is an area where failure is tied much more closely to lack of leadership buy-in than money.
If you thought gift cards and catered celebrations were a must, behold: these engagement boosters are all FREE.
- Start everyone's day right. The start of the day is a prime time to add a team ritual; if the team isn't there yet, at least model the habit of saying good morning to everyone.
- Offer a networking opportunity. "Amy in marketing would love to sit in on your project update." "My old colleague knows all about that; here's their email." Invite, introduce, include.
- Make a big deal out of a core value. Employees can name a company's core values, but do they believe the workplace actually reflects that? Are they consciously aware of when they're exemplifying it? Make it translate to real life. From autonomy to inclusivity, point it out more often. Do it even in the smallest moments, and watch its relevance, and the team's connection to it, grow.
🤑 Personalization is almost always free, too, from reaching out at a better time and place to letting them make more decisions. Get more specific engagement ideas that won't drive up costs.
Mistakes to avoid on the path to greater engagement
Not finding much to celebrate? It can take some time and adjustment, but these are the main issues impeding progress:
- Many surveys that never lead to action, change, or planning. Participation will drop as these exercises feel like a waste of time.
- One-size-fits-all approaches with quotas, checklists, and obligatory gestures. Every culture is unique. Employees have to connect and belong to this place, not this one and every other one like it.
- Lack of leadership buy-in, failure to participate or understand. Managers have to model the behaviors.
- Forgetting remote employees. They are productive. They're enjoying flexibility. They're still missing the most essential ingredient: connection.
- Treating engagement as HR's job alone. Our latest white paper, Designing Peer Recognition for Engagement, contains actionable advice for HR and people leaders. These actions encourage managers and employees to adopt and drive the plan.
Ready to make appreciation an everyday habit?
Try HeyTaco free for 30 days. No credit card required.
Try HeyTaco freeMain takeaway: Work feels better when people feel seen.
Recognition is the foundation of engagement. It's here that employees start to feel like respected humans at work. If recognition isn't working, it's likely too rare, inauthentic, or inconsistent.
Helping teams adopt a peer recognition tool is a great way to build the habit. Ultimately, most of the work happens in the initial planning.
Laura, a manager at Insightly, made peer recognition part of the culture in a few easy steps.
First, she secured leadership buy-in by effectively presenting the benefits of HeyTaco as a peer recognition tool. Then, she showed everyone how it worked and asked them to prepare their first recognition message.
Next, it was time to launch. "People were all over it," Laura recalls. "As leaders, we didn't have to do much." Within two weeks, employees passed around almost 500 virtual tacos of recognition.
Exceeding expectations, skyrocketing engagement, and laying the groundwork for a culture of gratitude. See how it's done with your own free trial of HeyTaco.
Employee engagement best practices FAQ
How can startups increase employee engagement?
Like other organizations, a strong foundation starts with a culture of recognition. The key consideration is that startups need to scale their programs much faster than others.
Some peer recognition tools prioritize scalability. Hear how a Web3 security startup scaled recognition using HeyTaco.
What are the three dimensions of work engagement?
William Khan is a psychologist whom many consider the "father of employee engagement." He asserts that work engagement is a physical, cognitive, and emotional experience.
Physical engagement involves both physical and mental effort. We see this in both a commitment to showing up and working out solutions to challenges.
Cognitive engagement attaches the employee to their employer. They understand how their contributions impact the organization's vision and goals.
Emotional engagement involves one's sense of belonging at work. Plus, they don't just understand the company's mission; they invest in it.
How do you measure staff engagement?
Use a few different methods and channels to measure engagement. The ideal ones will depend on your industry and goals. Options include but aren't limited to:
- Annual and pulse surveys
- Exit interviews
- Turnover and absentee rates
- eNPS scoring
- 1:1s
- Analytics and reporting features
What are good employee engagement questions?
If you want to help measure engagement through surveys, here are several example questions that may yield helpful responses:
- What is the most interesting part of your job?
- How does your role affect company success?
- What team event would you like to see offered?
- How does management recognize your efforts?
- How would you compare the culture here to other places you've worked?
- What resources do you use to do your work, and what's missing?
- What question do you feel is missing from this survey?
What's the best way to engage remote employees?
Emphasizing peer involvement and team engagement over individual connection can yield better results. Interest-based social groups, virtual team building, and peer recognition are all worth a shot. Onboarding is also super important.
We discuss all of this in more depth in our post on engaging remote employees.
